SHIPPING & DELIVERY INFORMATION

Our commitment to high standards at ABC Carpet & Home extends to the customized service and flexibility with which we deliver our products to you. We offer delivery of all non-furniture and furniture items according to the rates outlined below; expedited shipping options for non-furniture items are available at checkout for an additional fee. We ask that you inspect your delivery and sign for it upon receipt. To ensure the quickest delivery, your products may arrive in multiple shipments. An expert white glove service will deliver all furniture and assemble when necessary. If you wish to retrieve your non-furniture purchase in-store, simply choose this option when ordering and we will contact you to arrange a pickup time. We look forward to sharing the magic of ABC Carpet & Home by delivering products that speak to you.

***Complimentary Shipping through April 22nd, 2014***
Please enjoy complimentary standard shipping on all non-furniture orders above $50, through April 22nd. Complimentary shipping is determined based on the merchandise subtotal before tax, excluding gift cards, handling fees, and home delivery. Mirrors and lighting not included.

 


NON-FURNITURE DELIVERY RATES

ORDER TYPE RATE
Continental U.S. Rate calculated at checkout
International: Includes Alaska, Hawaii, Puerto Rico, Canada Contact Online Customer Service for a custom quote
In-Store Pickup   Not available

  

FURNITURE DELIVERY RATES

DELIVERY AREA RATE
Local: Includes tri-state area Approximately $125-300; exact rate calculated at checkout
National: Beyond our local delivery area Starts at approximately $253; exact rate calculated at checkout
International: Includes Alaska, Hawaii, Puerto Rico, Canada Contact Online Customer Service for a custom quote
In-Store Pickup      Not available

 

 

RATES

  • Non-Furniture Delivery: All non-furniture orders receive our rates, based on order total and delivery area. Next-day, 2nd-day, and 3rd-day rush shipping options are available at checkout for an additional fee.

 

  • Furniture Delivery: An expert white glove service will carefully deliver furniture and assemble when necessary. Furniture items, including all wall mirrors and lighting, receive our rates, based on delivery area, number of items, and total weight.

 

  • Carpet and Rug Delivery: All carpet and rug orders receive our rates, based on order total and delivery area. Next-day, 2nd-day, and 3rd-day rush shipping options are available at checkout for an additional fee.

 

  • International Shipping: We will provide a custom shipping quote based on the products purchased and delivery area. The quote will cover shipping and handling only; ABC Carpet & Home is not responsible for duty, brokerage, or any additional fees due at the destination. International shipping rates apply to Alaska, Hawaii, Puerto Rico, and Canada. Please contact Online Customer Service to receive a custom shipping quote.

 

  • Expedited Delivery: Next-day, 2nd-day, and 3rd-day rush shipping of non-furniture items is available for an additional fee. If you select expedited delivery, a shipping quote will be provided at checkout based on order total and delivery area.

 

  • Gift Certificates: Gift certificates receive our rates, based on order total and delivery area. Next-day, 2nd-day, or 3rd-day rush shipping options are available at checkout for an additional fee.

 

TIMING

  • Non-Furniture Delivery: ABC Carpet & Home works diligently to ship your items in a timely manner. Non-furniture items ship as they are available, typically within 2 business days of the original order.

 

  •  Furniture Delivery: ABC Carpet & Home handles all aspects of furniture delivery so you don’t have to – simply place your order and our expert white glove service will handle the rest. For local delivery, we will contact you within 2 business days to arrange a delivery date at your convenience. For national and international delivery we will ship in accordance with our carrier schedule. Please contact Online Customer Service to receive a custom shipping quote.

 

  •  Custom Orders: Custom items are created just for you on a per order basis. Delivery time varies by collection, but is generally 8 to 12 weeks. Please contact Online Customer Service  for specific information regarding your order.

 

  • Product Availability: We make every effort to display current and accurate product inventory online. If you ordered an item and the product’s availability changes, we will notify you directly.

 

  • Delay Shipping: Typically, items are shipped as soon as they are available. We understand that under certain circumstances you may prefer to delay the arrival date of your order. We’re happy to accommodate you if this is the case. However, please note our policy requires storage fees for furniture held after 60 days. Contact Online Customer Service  if you would like us to delay shipment. 

 

PRICING & PAYMENT

ABC Carpet & Home products displayed on the website are priced in U.S. dollars and are subject to any applicable taxes according to state and local laws. Availability, prices, and delivery rates are subject to change. In some cases, merchandise displayed for sale at the website may not be available in the ABC Carpet & Home stores. Internet-only sale prices and promotional events do not reflect the pricing of the ABC Carpet & Home affiliate stores. We reserve the right to restrict any orders with errors in the prices, descriptions, or images.

 

ABC Carpet & Home will not charge your account until your order has shipped. If there are any additional fees associated with your order we will contact you before proceeding with shipment.

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