Our commitment to high standards at ABC Carpet & Home extends to the customized service and flexibility with which we deliver our products to you. We offer delivery of all non-furniture and furniture items according to the rates outlined below; expedited shipping options for non-furniture items are available at checkout for an additional fee. If you wish to retrieve your non-furniture purchase in-store, simply choose this option when ordering and we will contact you to arrange a pickup time. We look forward to sharing the magic of ABC Carpet & Home by delivering products that speak to you. Please find more information on shipping and delivery
here.
non-furniture delivery rates |
| order type | rate |
|---|
| Continental U.S. | Rate calculated at checkout |
| International: Includes Alaska, Hawaii, Puerto Rico, Canada | Contact Online Customer Service for a custom quote |
| In-Store Pickup | No charge |
furniture delivery rates |
| delivery area | rate |
|---|
| Local: : Includes tri-state area | Approximately $125-300; exact rate calculated at checkout |
| National: Beyond our local delivery area | Starts at approximately $350; exact rate calculated at checkout |
| International: Includes Alaska, Hawaii, Puerto Rico, Canada | Contact Online Customer Service for a custom quote |
| In-Store Pickup | Not available |
At ABC Carpet & Home, we take pride in the craftsmanship and value of our products. We maintain a tradition of standing behind our highly curated selection. However, it’s important that our customers have the final say on personal satisfaction. If you are not satisfied with your purchase, we will work to find you the perfect replacement or facilitate a return. Please find more information on returns here
return policy |
| RETURN TYPE |
TIME FROM RECEIPT |
REFUND METHOD |
APPLICABLE FEES |
| NON-FURNITURE |
7 days |
full refund |
none |
| NON-FURNITURE |
8-14 days |
online store credit |
10% restocking fee |
| NON-FURNITURE |
15-21 days |
online store credit |
20% restocking fee |
| NON-FURNITURE |
after 21 days |
non-returnable |
none |
| FURNITURE |
48 hours |
online store credit |
none |
| FURNITURE |
48 hours |
original payment form |
15% restocking fee |
| FURNITURE |
after 48 hours |
non-returnable |
none |
ABC Carpet & Home will provide a custom shipping quote based on the products purchased and your international shipping destination. The quote will cover shipping and handling only; ABC Carpet & Home is not responsible for duty, brokerage, or any additional fees due at the destination. International shipping rates apply to Alaska, Hawaii, Puerto Rico, and Canada. If you would like to receive an estimate prior to placing your order, please contact Online Customer Service for a custom shipping quote.
Sales tax is paid on the total of merchandise and shipping fees. All sales tax is collected based on the laws and regulations of the state or province indicated in the shipping address. ABC Carpet & Home collects tax only in the states of CT, FL, NJ and NY.
Many of our non-furniture items are available for in-store pickup at no charge. You can select this option at checkout. We will contact you by the next business day with details on the retrieval time for your order. We do not offer in-store furniture pickup at this time. Please contact Online Customer Service if you have questions.
