At ABC Carpet & Home, we take pride in the craftsmanship and value of our products. We maintain a tradition of standing behind our highly curated selection, which traces back to the first carpet our founder sold in 1897. However, it’s important that our customers have final say on personal satisfaction. If you are not satisfied with your purchase, we will work to find you the perfect replacement or facilitate a return.
|RETURN TYPE||TIME FROM RECEIPT||REFUND METHOD||APPLICABLE FEES|
|NON-FURNITURE||7 days||Full refund||None|
|NON-FURNITURE||8-14 days||Online store credit||10% restocking fee|
|NON-FURNITURE||15-21 days||Online store credit||20% restocking fee|
|NON-FURNITURE||After 21 days||Non-returnable||None|
|FURNITURE||48 hours||Online store credit||None|
|FURNITURE||48 hours||Original payment form||15% restocking fee|
|FURNITURE||After 48 hours||Non-returnable||None|
How to Return Merchandise to ABC Carpet & Home
To begin a return, please sign into your ABC Carpet & Home account to access your order history and select the item you wish to return. Upon approval of your request, you will receive return instructions via email. You will be responsible for the arrangement and cost of return shipping and delivery. However, if you received a damaged or defective item, we will supply you with a pre-paid shipping label to mail your return. Should you discover a problem with your order, please contact ABC Carpet & Home within the time frames outlined above for a resolution.
Once we receive your merchandise and confirm it is in showroom condition with original packaging and tags, we will issue your refund. Please note exchanges, credits, and refunds will be issued for the purchase price only; shipping charges are non-refundable. Any taxes charged will be refunded in accordance with state and local laws.
a peaceful sleep begins with peace of mind. our collection of pure, non-toxic mattresses ensures a cleaner, greener bedtime with sustainable and organic fabrics that are free of harmful chemicals.
make an appointment for a personal mattress consultation with one of our trained specialists to experience the highest standards in pure comfort.